Shipping policy

Shipping Policy

Thank you for shopping at Nawlins Gifts! We want to make sure your experience is as smooth as possible, from the moment you click "order" to the moment your package arrives at your door.

1. Processing Time

All orders are processed within 1-3  business days. Orders may not be shipped or delivered on weekends or holidays.

Note: If we are experiencing a high volume of orders (such as during a holiday sale), shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

NawlinsGifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Lost Packages

NawlinsGifts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. We recommend taking photos of the damage as soon as the package arrives.

NawlinsGifts is not liable for stolen packages during or after the shipping process.

6. Incorrect Shipping Addresses

Please double-check your shipping address! We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for the additional shipping cost to re-send the item.